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Managing the Access Services Desk: Utilizing Layered Levels of Staff SkillsSEWELL, Bethany B; ALARID, Theresa.Journal of access services. 2013, Vol 10, Num 1, pp 6-13, issn 1536-7967, 8 p.Article

24-Hour Academic Libraries: Adjusting to ChangeBOWMAN, Adam C.Journal of access services. 2013, Vol 10, Num 4, pp 217-239, issn 1536-7967, 23 p.Article

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Applying the Tiers of Assessment: A Holistic and Systematic Approach to Assessing Library CollectionsKELLY, Madeline.The Journal of academic librarianship. 2014, Vol 40, Num 6, pp 585-591, issn 0099-1333, 7 p.Article

Laptops to Go: A Student Assessment of a Library Laptop Lending ServiceSUMMEY, Terri; GUTIERREZ, Art.Journal of access services. 2012, Vol 9, Num 1, pp 28-43, issn 1536-7967, 16 p.Article

Should Chat Reference Be Staffed by Librarians? An Assessment of Chat Reference at an Academic Library Using LibStatsBRAVENDER, Patricia; LYON, Colleen; MOLARO, Anthony et al.Internet reference services quarterly. 2011, Vol 16, Num 3, pp 111-127, issn 1087-5301, 17 p.Article

An Analysis of Direct Reciprocal Borrowing Among Quebec University LibrariesDUY, Joanna C; LARIVIERE, Vincent.Journal of access services. 2013, Vol 10, Num 2, pp 102-119, issn 1536-7967, 18 p.Article

Library Newsletters in Print and Digital Formats: Faculty Preferences in a Hybrid FormatWATSON, Alex.Internet reference services quarterly. 2011, Vol 16, Num 4, pp 199-210, issn 1087-5301, 12 p.Article

Challenges to E-Reader Adoption in Academic LibrariesWEXELBAUM, Rachel; MILTENOFF, Plamen.The Reference librarian. 2012, Vol 53, Num 3, pp 270-283, issn 0276-3877, 14 p.Article

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The academic library becomes the academic learning commonsMASSIS, Bruce E.New library world. 2010, Vol 111, Num 1270-1271, pp 161-163, issn 0307-4803, 3 p.Article

A new model of faculty-librarian collaboration: the faculty member as library specialistTI YU.New library world. 2009, Vol 110, Num 1264-1265, pp 441-448, issn 0307-4803, 8 p.Article

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The New Academic Library and Student ServicesMORRIS, Jim.Journal of access services. 2007, Vol 5, Num 1-2, pp 31-36, issn 1536-7967, 6 p.Article

The Transition Experience of Academic Library DirectorsBRUNDY, Curtis.The Journal of academic librarianship. 2014, Vol 40, Num 3-4, pp 291-298, issn 0099-1333, 8 p.Article

Undergraduate Program Review Processes: A Case Study in Opportunity for Academic LibrariesCOSTELLA, John; ADAM, Tom; GRAY, Fran et al.The Journal of academic librarianship. 2013, Vol 39, Num 2, pp 169-174, issn 0099-1333, 6 p.Article

Deploying the NUS Service Class framework at the NUS Libraries to scale the peaks of service excellenceCHENG EAN LEE; SOK CHENG KAN; YAN CHUIN FOO et al.Library management. 2012, Vol 33, Num 6-7, pp 343-356, issn 0143-5124, 14 p.Conference Paper

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Peer reference revisited: Evolution of a peer-reference modelFAIX, Allison.Reference services review. 2014, Vol 42, Num 2, pp 305-319, issn 0090-7324, 15 p.Article